Corporate Customers

You can place an order as a company by providing your company's VAT number. Your VAT number must be registered in the EU to create a tax-free invoice. Please note that our company is based in Austria. Taxes are not deducted for Austrian corporate customers, as this is not an intra-community delivery.

Our system verifies your VAT number according to the guidelines of the European Union. Otherwise, it is possible to state your tax number without deducting tax.

As a business client, you have the option of generating an offer quickly and easily via our website. To generate an offer you will need to have a customer account and be logged in.

Once you're logged in, you can get started right away. Please follow these steps:

1. Check to make sure you are logged in.
2. Place all items in the shopping basket.
3. Click on the "Generate offer" button.
4. The offer will be sent to you by email.
   (This may take a few minutes.)

Would you like to convert the offer into an order?
You can simply reply to the email with the offer.
Or, you can get in touch with our customer service. If you choose to send us a new e-mail, please be sure to include the offer number in it so we can ensure that you are buying at the same price.

Please note that an offer is valid for 7 days.

Information on Order Completion

You can shop directly in our online shop or via our contact form.

For correct invoicing and proper order processing, please provide the following information:

• Your company name,
• Your VAT number,
• Your billing and delivery address,
• An email address for order confirmation,
• An email address for invoices & credit notes,
• A telephone number, for possible queries about the delivery
• The order number to be stated on the invoice

If you placed your order via the contact form and our customer service team has already created a quote for you, please include your quote number.

Our contractual relationships are subject exclusively to our General Terms and Conditions applicable at the time of the order.

I need a qoute.

If you need a quote, please get in touch with our customer service department.

In order for us to provide you with a quote as quickly as possible, please include all the information listed above.

Please note a quote is not a price list. Corporate customers do not receive their own price lists.

Our range can only be as large as it is because we buy from a wide variety of brands. As we are resellers ourselves, we are unable to offer a separate price list for interested resellers.

Payment on Invoice

As a business customer, you can use the “Buy Now, Pay Later” method of payment with our payment provider Billie.

How does this method of payment work?
After the order has been dispatched, you will receive a payment request from Billie. The payment provider determines the deadline for payment and we have no control over it. You can find all the information about your payments on the buyer's account.

I would like to extend the payment deadline.
Please contact Billie directly on the Buyer Portal. We cannot extend the deadline. We are also not responsible for possible payment reminders.

Payment status for invoices
You can also see your payment status on the buyer's account. Unfortunately, our customer service cannot provide any information regarding this due to data protection reasons.

If you've placed an order and need a receipt for accounting purposes immediately after your purchase, our customer service team can offer you a pro forma invoice. You can contact our team here.

Your invoice is generated at the time of dispatch. You can have it sent to you in an eco-friendly email, or can have your invoice sent with your parcel.

If you cannot find your invoice, you can download a copy of it in your customer account.

Changes to your invoice can be made by customer service. You can contact our team here. Please include your invoice number and which data you would like changed in your email.